Weblogic Trouble Shooting issues(Application /URL is not working)

Trouble shoot issue for Application down:

When any of ur client comes up saying Application is not working need to access the Application URL from our side.

 If we get the following errors in accessing application.
  •  Page can’t display error.
  • Blank Page error.
  • Redirection error: If the application is move to another a server
  • 503 error
  • If file is not found in app server then we get 404 error pages.
  • 403 if user is not authorized person(forbidden)
  • NSAPI (back end not available)
  • Network (TCP/IP) error.
  • Packets lost error: Packets are lost while data being transferred from one server.
  • Intermittent failure of application.
  • Access logs,Error logs (web Server-Apache/Tomcat/IIS)
  • Access logs (app server weblogic/Jboss/Websphere)
  • Need to disable the option show friendly urls in the internet explorer.
  • Ping can be used to check the response is coming from application server.
  • Connection between the app and database server can be checked by finding out the connection pool status.
  • Need to test web logic server instance.
  • Access log of web agent need to be checked.
  • App server log should be checked whether backend server available or not.
  • Check the command given by Tim to check the connection between web server and app server.
  • Web logic admin utility to test connection between web and app server of Weblogic.Admin.


Need  to  Checked.

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